Haven by Hailey

Terms & Conditions

Last updated: July 14, 2026

Please read these terms and conditions carefully before using Our Service.


Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:


Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also subject to Our Privacy Policy, which describes how We collect, use, and disclose personal information. Please read Our Privacy Policy carefully before using Our Service.


Health Disclaimer

Massage therapy services provided by Haven by Hailey are not intended to diagnose, treat, cure, or prevent any medical condition or disease. The information collected through the booking form, including any health information You voluntarily provide, is used solely to tailor the massage session to Your comfort and safety. Clients with existing medical conditions, injuries, or health concerns are strongly encouraged to consult a licensed physician before booking a session. By submitting a booking request You acknowledge that massage therapy is a wellness service and not a substitute for professional medical care. Haven by Hailey assumes no liability for any adverse effects arising from undisclosed medical conditions.


Prohibited Activities

You may not use the Service for any purpose other than requesting massage therapy services. The following activities are expressly prohibited:


Intellectual Property

The Service and its original content, features, and functionality, including but not limited to the Haven by Hailey name, logo, and visual design, are and will remain the exclusive property of the Company. Our content and trademarks may not be used in connection with any product or service without the prior written consent of the Company.


Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.


Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately.


Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company under any provision of these Terms shall be limited to the amount actually paid by You for the service booked through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company be liable for any special, incidental, indirect, or consequential damages whatsoever, even if the Company has been advised of the possibility of such damages.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.


"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" without warranty of any kind. The Company makes no representation that the Service will be uninterrupted, error-free, or free of harmful components. To the maximum extent permitted under applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory or otherwise.


Governing Law

The laws of the State of Florida, United States, shall govern these Terms and Your use of the Service, excluding its conflicts of law rules.


Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company directly. If the dispute cannot be resolved informally within 30 days, it shall be submitted to binding arbitration in Manatee County, Florida. Any claim arising from use of the Service must be brought within 1 year of the incident giving rise to the claim.


United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.


Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

The failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.


Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms.


Contact Us

If you have any questions about these Terms and Conditions, You can contact us: